JOB DESCRIPTION
As a Customer Service Specialist, you are responsible for providing outstanding service to our customers by providing timely resolutions to their queries. You will correspond with your customers through inbound/outbound calls regarding transactions on their accounts such as fraud investigation, payments, loans, charges/fees, interest rates, rewards and other issues.
Minimum Qualifications
Wipro BPO is a global information technology, consulting and outsourcing company with services spanning financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media. Serving clients in 175+ cities across 6 continents, we help customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model.
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CUSTOMER SERVICE REPRESENTATIVE
ROLE AND RESPONSIBILITIES:
CUSTOMER SERVICE REPRESENTATIVES
Who are we looking for?
RAMPING! RAMPING! CUSTOMER SERVICE REPRESENTATIVE!
Qualifications:
Job Summary
The Client Relationship Specialist (CRS) provides outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients.
Job Responsibilities
These tasks are subject to change depending on the nature of service of the division/department or business direction.
WE’LL SET YOU UP FOR SUCCESS
ePerformax has been a leader in the Philippines’ BPO industry since 2002. One thing that sets us apart is our Global Customer Experience & Management Academy (GCEMA). It is here that every new employee gains the knowledge, skills, and confidence they need through our communications and customer experience training.
HAVE THE CAREER YOU’VE DREAMED OF