G/F Cebu IT Tower One across Ayala Center Cebu and Pag-IBIG Building, Luz, Cebu City, Cebu

Wipro BPO is a global information technology, consulting and outsourcing company with services spanning financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media. Serving clients in 175+ cities across 6 continents, we help customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model.

Key Responsibilities:

• Taking calls according to policies, procedures, and standards with defined quality
• Handling customer's concerns, queries, and complaints
• Staying updated with company policies and procedures
• Keeping company information secured and confidential

Qualifications: