Customer Service Rep(Non-Voice)

Job Highlights:

• Fresh Graduates & No BPO Experience are welcome to apply.
• Competitive Salary Package.
• HMO After 3 Months

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills.
• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

CHAT SUPPORT

Qualifications:

• At least HS Graduate/ Senior High School Grad(with diploma/Certificate)
• With good-excellent communication skills
• Must possess basic web navigation skills
• Willing to work on holidays, weekends, shifting schedules and extended working hours
• Willing to start immediately
• 6 Months CCE

Responsibilities:

We are hiring Customer Service Representatives- Voice for our office in Cebu City, Philippines who will handle incoming customer service calls for a US major mobile wireless carrier. Customers calling in will need help with their bill, plan, coverage, technical support, and more. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. You must possess a positive personality with a desire to understand concerns, build trust, and position solutions of value with every customer.