Windward Software has thousands of clients using our software world-wide. For our clients, time is money and they must be able to service their customers as quickly as possible. You will play a key role in providing telephone software support to these customers in a professional and efficient manner. We are looking for an analytical problem-solver with exceptional communication, strong understanding of the English language, and customer service skills to assist customers with questions related to data, system functionality, and industry best practices. Your solid work ethic, meticulous attention to detail and ability to prioritize your workload is important to overall customer satisfaction.