Firstsource Solutions Ltd. is an innovative provider of customer-centric business process services to the world’s leading organizations – across the Telecommunications & Media, Banking & Financial services, Insurance, Healthcare and Publishing industries. We’ve been doing this for over a decade; along the way, we’ve developed in-depth business domain knowledge and insight. We leverage this insight to make your complex business processes easy, efficient, and effective.

Serving over 100 global clients – from multiple delivery centers and in various languages – we are supported by a 26,000+ global workforce in India, Philippines, Sri Lanka, USA and UK. With a diverse array of resources, we can tap our talent pools to ensure client proximity, deep market and domain expertise, and superior communication. We call it our “Right-shore” delivery model.

Client Profile

Firstsource has over 100 customers across the globe, including Fortune 500 and FTSE 100 companies. Our endeavour is to create and extend superior business value for our customers by identifying, simplifying and operating the right business processes.

Why Join Us?

• Enjoy MID SHIFT + FIXED SUNDAY OFF
• Medical insurance for YOU + 2 dependents for FREE 
• Life Insurance
• Leaves convertible to cash(*), Rewards and Recognition, Annual Appraisal
• No sales – simple Customer Service Role
• Employee-friendly Culture
• Excellent Employee Referral Program
• Career development and growth opportunities (*)